![]() ![]() They should then call their bank’s customer service line directly and ask if the fraud alert is real. Those who respond to a fraud text and then get a phone call, allegedly from their bank, should hang up immediately. Zelle users should be aware that they could become targets as the scam continues to spread. That makes these types of financial scams extremely dangerous. “Because you authorized the payment, you may not be able to get your money back.” ![]() “Even if you were tricked or persuaded into authorizing a payment for a good or service someone said they were going to provide, but they didn’t fulfill it, this would be considered a scam," Zelle says on its website. It’s a different story if the victim acts on instructions from a scammer. If the victim did not authorize a transaction, then the theft is fraud and the victim can usually be reimbursed. ![]() Zelle draws sharp distinctions between fraudulent activity and scams. She said she only had $6 left in her account by the end of the ordeal. While it appeared the money was transferred into her account, the scammers were waiting to drain it away. However, she was first asked to change some of her account information. One victim of the scam told KGO-TV in San Francisco that she followed a scammer's instructions to transfer the money in her Zelle account to her bank account. Zelle® QR code provides peace of mind knowing you can send money to the right person, without typing an email address or U.S. (Think of it as PayPal for banks.) My bank offers Zelle as an option, too. It works inside your bank app or website, so the money goes straight into the receivers account. The scammers use the information to withdraw funds and make off with their ill-gotten gains. What’s Zelle Quickpay It’s a way to send money electronically between two private parties. Zelle may be the simplest way to send money to a person in the US. The victim will then receive a set of instructions that ultimately winds up compromising their bank account information. Regardless of how they answer, the target next receives a phone call from the scammer, who spoofs the number so it shows up as coming from the target’s bank. The target receives a text that appears to be from their bank asking if they attempted a Zelle transaction. Like many scams, this one is based on the claim that the scammer is trying to protect the victim from fraud. Unfortunately, security experts say criminals are using Zelle to drain victims’ bank accounts. Zelle works like Venmo and other payment systems, allowing users to send money from their bank accounts to friends and family. Do it all from one location There's no need to use a third-party app or have your financial information in multiple places. Get Started Download the Citi Mobile app to access your account on the go. Scammers are using Zelle, the peer-to-peer payment system offered to consumers through their financial institution. Citi, Zelle and You Consumers and eligible small businesses can send, request and receive money directly from their Citi Mobile App. Photo (c) Ja_inter - Getty ImagesA new scam has gained momentum with the start of 2022, stealing thousands of dollars from unsuspecting bank customers. ![]()
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